FAQ
Straight answers, no sales dance
These are the questions we get on almost every first call. If yours is not here, email us and we will answer it directly.
What kind of work do you take on?
Websites and web apps, brand identity, logo animation and motion, social and campaign design, product interfaces, SEO and AI automation. Most clients start with one project and grow into an ongoing partnership.
How do projects usually start?
With a short discovery call. We ask about the business, the audience and the deadline, then send a written scope with fixed stages and a clear price. No surprises halfway through.
Do you work with clients in other countries?
Yes. We work remotely with clients worldwide and keep everything documented and asynchronous-friendly, with calls scheduled in your timezone.
Who owns the design files and the code?
You do. Source files, repositories and media are delivered in your accounts, with documentation, at the end of the engagement.
Can you work with our existing brand?
Absolutely. Plenty of projects are extensions rather than rebrands — new pages, new campaigns, motion from an existing mark, or a build from a design you already have.
How fast can you turn around motion or campaign work?
Logo animation typically takes one to two weeks. A full campaign spot is two to four. If you have a hard deadline, tell us on the first call and we will confirm honestly whether we can hit it.
Do you offer ongoing support after launch?
Yes. Every project includes a post-launch support window, and most clients move onto a monthly partner arrangement for design, development and marketing work.
Still have a question?
Email hello@dawnwire.com or book a 30-minute call — you will get a direct answer either way.
Havesomethingworthbuilding?
Tell us what you are building. We will come back with a clear scope, a timeline and a price.